Taking a trip offline
Save a trip to your phone so the itinerary and photos still open on a plane, in the metro, or anywhere with no signal. Trip documents also open offline while you're signed in.
Save a trip to your phone and it stays readable with no signal: the itinerary, its photos, and the Document files that were saved successfully. You must be signed in to open trip documents; signing out or switching accounts removes the saved offline copies. Plannery offers to do this a few days before you leave, and you can turn it on or off yourself at any time.
On iPhone only. Saving a trip for offline is a feature of the Plannery app. On the web there is no offline copy, and you will not see the controls below.
The offer before you leave
Starting 4 days before your trip begins, and for as long as it is underway, a card appears at the top of the Itinerary tab, above the first day:
You leave in 3 days. Save this trip to your phone so the itinerary, photos and documents work with no signal.
Tap Download to save the trip, or Not now to dismiss it. Your answer is remembered:
- Not now before the trip starts means you are asked once more when the trip begins.
- Not now during the trip means you are not asked again for this trip.
- Download means the trip is kept up to date from then on.
The offer only appears for trips with dates. A trip with no dates, or one that has ended, can still be saved from Trip Settings (below).
What happens during the download
The offer hands over to a small status strip in the same spot:
- Saving this trip for offline… — the itinerary is written first. If you close the app now you still have a complete, readable trip, without pictures.
- Saving photos and files — 12 of 40 — photos and documents follow, with a progress bar.
- Saved for offline · 18.2 MB — done. This line disappears after a few seconds.
If anything went wrong, the strip says so and stays:
- Saved for offline · 3 files couldn't be fetched — the trip is on your phone, but some photos or files are missing. Open the trip again on wifi to retry.
- Itinerary saved · no photos or files in this pack — the plan saved, but the trip had nothing else to download.
- Could not save this trip for offline — nothing was saved. The offer comes back so you can try again.
Keeping it current
Once you have said yes, the saved copy is refreshed each time you open the trip while online. This is quiet by design: if nothing has changed since the last save, you will not see the strip at all. A trip that has ended is not refreshed.
Turning it on or off yourself
In Trip Settings, on the Trip Settings tab, find the Offline section. It has one switch: Save to this phone.
- Switch it on to download the trip now. Under the switch you will see when it was last updated: "Saved, and updated each time you open the trip. Last updated 6 Sep, 9:41 AM."
- Switch it off to remove the trip from your phone. This also counts as declining the offer, so you are not asked again on your next visit.
Use this for trips the offer does not cover: one with no dates yet, one more than 4 days away, or one you are home from and want to clear out.
Guests can save too
Anyone on the trip can save it to their phone, including Guests with read-only access.