Ask Plannery & connectors

Using the Plannery MCP Connector

Connect Claude or ChatGPT to your trips so you can ask about your itinerary, save places, import bookings, and rearrange days in conversation.

Connect Claude or ChatGPT directly to your trips. Once connected, you can ask about your itinerary, add packing items, save places you hear about, import a booking from a screenshot, or rearrange a day — all in a normal chat, without opening the app.

Early access. Start with small asks until you're comfortable with what it does.

What is this?

MCP (Model Context Protocol) is an open standard that lets AI assistants like Claude and ChatGPT connect to outside apps and act on your behalf.

Everything the assistant does happens under your Plannery account. It only ever sees trips you can already see (including trips shared with you) and never anyone else's.

What you'll need

  • A Plannery account with at least one trip.
  • For Claude: a claude.ai account with custom connectors available. This may require a paid plan — if you don't see the option below, check Anthropic's current connector requirements.
  • For ChatGPT: any paid plan (Plus, Pro, Business, Enterprise or Edu), set up on chatgpt.com in a browser — the mobile app can't add connectors. On a Business, Enterprise or Edu workspace, only an owner or admin can add one; once they have, everyone in the workspace can sign in to it.

The connector URL you'll need for both:

https://www.getplannery.com/api/mcp

Connect to Claude

  1. In claude.ai, go to Settings → Connectors.
  2. Click Add custom connector.
  3. Name it "Plannery" and paste in the URL above.
  4. Click Add.
  5. Claude opens a Plannery sign-in and permission screen. Log in if needed, then click Allow.
  6. Start a new chat and try: "Who am I in Plannery?" — it should answer with your email and how many trips it can see. If it does, you're connected.

Connect to ChatGPT

ChatGPT moves these settings around from time to time, so the menu names below may differ slightly from what you see.

  1. On chatgpt.com, open Settings and turn on Developer mode. It's usually under Apps → Advanced settings; on some accounts it's under Security and login.
  2. Still in Settings, open Apps (called Plugins or Connectors on some accounts) and click + or Create.
  3. Name it "Plannery," paste in the URL above, and set Authentication to OAuth.
  4. Click Create.
  5. Sign in to Plannery if prompted, review the permission screen, and click Allow.
  6. In a new chat, open the tools menu and make sure Plannery is turned on for that conversation, then ask about one of your trips.

What you'll see on the permission screen

Both assistants route you through the same Plannery sign-in and consent step:

Plannery's authorization screen showing the access request before connection.

Authorize access Plannery wants to connect to Plannery

Plannery will be able to: Read and edit your trips — itinerary, bookings, packing lists, and places — acting as you.

Signed in as you@email.com.

Click Allow to finish connecting, or Deny to back out. If you have MFA enabled, complete verification when prompted before using protected account features or API tools; access is denied until you do.

Things to try

  • "What's on my itinerary for day 3 in Mexico City?"
  • "Add sunscreen and a power adapter to my packing list."
  • "Save that taco place to Want to go for the Mexico City trip."
  • "Here's a screenshot of my flight confirmation — can you add it as a booking?"
  • "What's near our hotel in Roma Norte?"
  • "What was that restaurant we went to near Chapultepec last year?"
  • "I want to move Teotihuacán to a different day — what would that look like?"

What it can do

Look things up — your trips, full itinerary, trip details (travelers, pace, budget level), bookings, packing lists, trip costs with totals and per-person amounts in the trip’s home currency, and the Plannery destination guides, plus city and neighborhood guides and travel times between places.

Make changes, in three tiers of how much it checks in first:

Just does it Tells you as it goes Proposes, then waits for your OK
Add packing items · Save a place to Want to go · Add a place Plannery doesn't have yet · Schedule a place onto a day Add or update a booking (it extracts details from a pasted confirmation) · Update or remove a stop Rearrange multiple days at once — it lays out the full plan in words and only touches your itinerary after you agree

You can record, update, and clear trip costs in conversation. It won't delete or archive a trip or manage sharing — those stay in the app for now.

Managing permissions

Both Claude and ChatGPT let you set rules per tool or per category — Always allow, Ask every time, or Never allow — in that connector's settings. If you'd rather review every change before it happens, set the write-related tools to "Ask every time." The plan-rearranging tool always asks first regardless.

Troubleshooting

I don't see "Add custom connector" in Claude. Connector access depends on your Claude plan — check Anthropic's current requirements.

I don't see Developer Mode in ChatGPT. It's only on paid plans, and only on chatgpt.com in a browser, not the mobile app. Look under Settings → Apps → Advanced settings, or Settings → Security and login. On a workspace plan, an owner or admin has to allow custom connectors first (Workspace settings → Permissions & roles).

It says it can't find my trips. Make sure you signed into the same Plannery account you normally use. Archived trips aren't visible to the connector.

It got a place or a detail wrong. Ask it to double-check against the Plannery guides, or correct it directly — like any assistant, it can misfire on an ambiguous name.

The booking it imported has the wrong info. Paste more of the original confirmation (the full email, not just a cropped screenshot) and ask it to redo the import.

I want it to stop making changes without asking. Set the write tools to "Ask every time" in your connector's permission settings.

Disconnecting

  • In Claude: Settings → Connectors → find Plannery → Remove.
  • In ChatGPT: Settings → Apps (or Connectors) → find Plannery → Remove.

Plannery doesn't yet have its own "connected apps" page — removing the connector on the Claude or ChatGPT side is what stops it from being used.

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