Using Ask Plannery
Ask questions about your trip, a day, or a place in plain language, and let Ask Plannery propose changes you approve before they happen.
Ask Plannery is a conversation about your trip. Ask about a day, a place, or the shape of the whole thing; get recommendations drawn as cards; and let it work out changes to your itinerary that you approve before anything moves. You need to be signed in to use it.
Opening a conversation
There are three ways in. They differ only in what the conversation is about:
- The bar at the bottom of the screen. On Home, Guides, Bookings, Packing, Trip Settings and place pages, a bar reading Ask anything about your trip sits above the navigation. Tap it to ask about the trip you are in. It is not shown on the Itinerary, Map or Explore tabs.
- Ask about this day. Beside Add at the end of a day's list on the Itinerary. Opens a conversation with that day attached.
- Ask about this place. On a stop's detail sheet, and on a place in a Guide. Opens a conversation with that place attached.
The chip in the composer
When you open Ask Plannery from a day or a place, it appears as a chip inside the composer, above where you type. The chip tells Ask Plannery what you mean by "this".
- It stays attached for your next messages, so a follow-up about the same day costs nothing.
- Tap the X on the chip to remove it.
- Attaching a day only says what you are looking at. Ask Plannery can still change other days if you ask.
Prompt suggestions
A new conversation opens on a headline such as Ask about this day and a short list of suggested questions written for that particular day or place. Tap one to send it as if you had typed it.
Cards in replies
Alongside its answer, Ask Plannery can show things rather than describe them:
- Place cards — photo, type, price band and neighborhood. Tap a card to open the same detail panel the guides use. Tap the bookmark on the photo to Add to Want to go. Two or more places get a small map above them.
- Day cards — a day's stops in order, each with its time. A stop with no time says no time rather than being sorted to the end. Tap any row to open its detail sheet.
Proposals: changes you approve first
Adding a single stop happens right away. Anything that touches several items, or moves or removes something already on the itinerary, is shown first as a Day card marked Proposed — not applied yet:
- A stop getting a new time shows both clocks — the old one struck through — labelled New time.
- A stop leaving the day is struck through and labelled Leaving this day.
- A stop arriving is added to the list and labelled Moving here.
Tap Make this update to apply it, or Cancel to leave the day as it is. If someone else on the trip has changed one of those items in the meantime, the update is not applied — Ask Plannery tells you and offers to think again.
Your conversations
The history icon in the panel's header, Your conversations, lists past threads under Today, Yesterday and Older. Tap one to pick it up where you left off. The pencil icon, New conversation, starts a fresh one.
Every conversation is private to you. Nobody else on the trip can read your threads, and you cannot read theirs.